Following a recent review, Lothian’s Conditions of Carriage have been revised.
The Conditions of Carriage set out the terms under which we provide our services, including the rights, responsibilities, and obligations of both our customers and Lothian.
We encourage all customers to familiarise themselves with the updated Conditions of Carriage. The revisions provide clear guidance on travelling with us and help support the safe, comfortable, and reliable delivery of our services.