Contactless

z

TapTapCap & Contactless

Contactless is the best way to pay for travel on our buses – adult passengers can benefit from discounted daily and weekly capping when using TapTapCap. Contactless can also be used to pay for paper tickets (without capping), so you don’t need to worry about having the correct change. 

TapTapCap: for adult passengers, tap the same card or mobile payment device for every journey across our entire network, and the following morning we’ll automatically charge you the cheapest adult daily fare for the journeys you’ve made. You’ll never pay more than you need to, even if your plans change.

Keep using the same card or device all week and once you’ve reached one of our weekly caps, which run from Monday to Sunday, you won’t pay any more for the rest of the week.

All you need to do is tap, wait for the positive beep, and take a seat.

When travelling on Airlink, Skylink, EastCoastbuses or Lothiancountry services, please state your destination to the driver before tapping so you’re charged the correct fare. Daily and weekly capping applies to journeys on these services – fare details can be found on our Tickets page.

Please note that it normally takes a couple of working days for payments to appear on your bank statement. If you used a physical card to travel, you can view your journeys and payments for the past 7 days on our online portal.

Contactless payment for paper tickets: If you’re looking to pay for other fares, for example child or family tickets, these can also be purchased via contactless – just ask the driver which tickets you need and tap your card when prompted.

Please note: If you tap your card or device before being prompted, you may register a TapTapCap journey.

If you’re an adult and you’re looking to pay for another ticket as well as your own, just tap your card to record your TapTapCap journey and ask the driver for any other tickets you need.

Watch our FAQs video below to learn more about TapTapCap

View the Contactless FAQs videos for East Coast Buses and Lothian Country here.

Don’t recognise a payment, or have any further questions?

To check TapTapCap journeys/payments made with a physical contactless card, visit our online card portal.

(Not currently available for mobile payment methods.)

For more details about contactless, declined payments and how our capping system works, please check out our Contactless FAQs.

If you can’t find the answer to your query here, please get in touch with our contactless team via our Customer Services page.