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TapTapCap
Contactless payments with daily and weekly capping on bus and tram – from £5.00 per day and £24.50 per week!
To use TapTapCap:
- – On Lothian Buses, just tap your contactless payment card or device when you board. On Airlink, East Coast Buses or Lothian Country, please state your destination to the driver before tapping. There’s no need to tap off and no need to ask for a ticket.
- – On Edinburgh Trams, you must Tap On and Tap Off – tap your contactless card or device to the platform validator before you get on the tram and tap it again on the platform validator when you get off to complete the journey.
Your card or device is your ticket, so one per person.
Use the same card or device all day/night and the following morning we’ll charge you for the journeys you’ve made, automatically applying the cheapest daily or weekly cap depending on the journeys you’ve made. Keep using that same card or device or all week and once you’ve reached one of our weekly caps, which run from Monday to Sunday, you won’t pay any more for the rest of the week.
View your contactless journey and payment history for the past 28 days in our Contactless Portal.
If you’re looking to check a payment, please note that payments normally appear on your bank statement a couple of days after you travelled.
Here are some of the questions we're commonly asked...
“Can I use both my card and a mobile device to record TapTapCap journeys?”
No – capping can only be applied to the card or device used, so you must use the same contactless card or device for the rest of that day, or week if you want weekly capping. If you swap between different payment cards or devices, your payments will not be capped.
For example, if you use both a contactless card and a phone to pay for travel in the same day, your payments will not be capped (even if they’re funded by the same bank account).
“Can I use TapTapCap (capping) for two or more people with one card/device?”
No, with TapTapCap your contactless payment card or device is your ticket, so it’s one card or device per passenger.
Instead, you can tap your card or device to record a TapTapCap journey for yourself and then use the same card or device to purchase a ticket(s) for the other person. Please note that capping cannot be applied to paper tickets, so please take care to request the appropriate ticket. The driver will let you know when to tap your card and, if the transaction is approved, the ticket(s) will be printed.
“I still need some help!”
Please read our full list of Frequently Asked Questions.
If you can’t find the answer to your query there, please get in touch with our contactless team by emailing [email protected].
You can also use contactless to purchase tickets (without capping) for to pay for Child/Family tickets, or to pay for more than one passenger with one card or device.
Just request the ticket you need and wait for the driver to indicate that you can tap your card – please note that capping cannot be applied to paper tickets, so please take care to request the appropriate ticket.
If you’re paying for someone else, you can tap your card/device once to record a TapTapCap journey for yourself and then request the appropriate paper ticket for the other person(s).