TravelHub

For customers with top-up Ridacards, you can add funds by visiting any store which has PayPoint facilities (enter your postcode here to find your nearest retailer).

New Ridacards
If you wish to apply for a new direct debit Ridacard, please visit our Waverley Bridge, Shandwick Place or East Coast Buses TravelHubs, and a member of the team will be happy to help. For new Advance Purchase Ridacards, loaded with a minimum of one week’s travel, please visit a TravelHub or email your name, date of birth, telephone number, postal address and a passport size photograph to contactless@lothianbuses.co.uk
Lost Ridacards
If you have lost or damaged your Ridacard, please visit a TravelHub or email contactless@lothianbuses.co.uk to arrange a replacement. All personal data provided will treated in accordance with our Privacy Policy and will be used only to locate your card record and process your replacement. Please note that we aim to issue you with a new card within 5 working days from receipt of your email and will be in touch directly to arrange a suitable collection date and time.

Shandwick Place TravelHub

49 Shandwick Place, Edinburgh EH2 4SD

Opening Hours

Monday0830 – 1730
Tuesday0830 – 1730
Wednesday0830 – 1730
Thursday0830 – 1730
Friday0830 – 1730
Saturday0830 – 1730
SundayClosed

If you are reapplying for a direct debit Ridacard, please download our application form and complete this prior to your visit. If you have previously held a Ridacard with us and still have it in your possession, please return this to the TravelHub when you visit.

Waverley Bridge TravelHub

31 Waverley Bridge, Edinburgh, EH1 1BQ


Opening Hours

Monday0830 – 1730
Tuesday0830 – 1730
Wednesday0830 – 1730
Thursday0830 – 1730
Friday0830 – 1730
Saturday0830 – 1730
SundayClosed

If you are reapplying for a direct debit Ridacard, please download our application form and complete this prior to your visit. If you have previously held a Ridacard with us and still have it in your possession, please return this to the TravelHub when you visit.

East Coast Buses TravelHub

Mall Ave, Musselburgh, EH21 7DY

Opening hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
Friday0900 – 1700
Saturday0900 – 1700
SundayClosed