In light of the Scottish Government announcement on Saturday (19 December) that mainland Scotland will be placed in Level 4 from Boxing Day, our TravelHubs are now closed until further notice. 

For customers who have top-up Ridacards, you can add funds by visiting any store which has PayPoint facilities (enter your postcode here to find your nearest retailer).

Lost Ridacards
If you have lost your Ridacard, please email our Retail Team at with your full name, date of birth, postal address and a contact telephone number. All personal data provided will treated in accordance with our Privacy Policy and will be used only to locate your card record and process your replacement.

Please note that we aim to issue you with a new card within 5 working days from receipt of your email and will be in touch directly to arrange a suitable collection date and time.

Shandwick Place TravelHub (currently closed)

49 Shandwick Place, Edinburgh EH2 4SD

Waverley Bridge TravelHub (currently closed)

31 Waverley Bridge, Edinburgh, EH1 1BQ

East Coast Buses Travelshop (currently closed)

Mall Ave, Musselburgh, EH21 7DY