Since the launch of the Bus & Tram App last year, customers have been migrating from the old TfE App which was reaching the end of its lifecycle.
Having had a chance to familiarise themselves with the new features and layout in the Bus & Tram App, it is intended that the TfE App will permanently shut down on 31 May 2025.
As we continue to evolve the Bus & Tram App, some new features have been added to help customers plan their travel across Edinburgh and the Lothians.
Bus Routes and Timetables
Customers can now access bus routes and timetables in-app via the ‘info’ page. Users can select their preferred service to view full timetable information for that route (with the ability to amend the direction and date of travel). When accessing the route and timetable view, any live service updates for their chosen route will also be displayed to help customers make informed decisions before setting off on their journey.
Service updates also have their own dedicated section (also located within the ‘info’ page of the app) which lists all active/planned bus service updates affecting our network, with the ability to expand individual alerts to read more about the nature of the disruption, expected duration, etc.
If you don’t have automatic updates turned on in your smartphone, please check your app store to manually update the app if available.
To learn more about these features, please visit our Help Centre.
Accessibility Features
The Bus & Tram App has a variety of accessibility features designed to help users with visual impairments and other needs to adapt the app to fit their requirements. Included within the app is:
- Dark mode to improve display contrast
- Native screen reader support on iOS and Android
- Next stop announcements to track journey progress
- A streamlined user interface to remove maps when in accessibility mode to improve the screen reader experience
- Nearby bus/tram stops listed with closest stop highlighted
To turn on Accessibility Mode, visit the app homepage and go to ‘account’. Next choose ‘settings’ and then turn on ‘accessibility’ by selecting the toggle. You can learn more about the app’s accessibility features on our website.
FAQs and Further Information
For useful information about the Bus & Tram App visit our Help Centre.
If you would like assistance to set up the new Bus and Tram App or would like a demonstration of its key features, please visit our Shandwick Place TravelHub where a member of the team will be happy to help.
If you need support in using the accessibility features – you can contact our Accessibility and Inclusion Officer directly by emailing [email protected]
