Message from the Interim Managing DirectorUpdate on the current COVID-19 situation

I wanted to take this opportunity to update you on how the current COVID-19 situation is affecting Lothian.

We appreciate these are extraordinary circumstances we are operating in and we are putting plans in place as to how best to deal with a fast-changing situation. While the priority of maintaining services is of paramount importance, as the situation develops, we need to factor in the impact on staffing levels now being experienced.

Lothian has been part of the fabric of Edinburgh providing vital transport links for over 100 years and I would like to pay tribute to staff from across our business, who go above and beyond every day to deliver a service to the people of Edinburgh and the Lothians.

We are determined to carry out our duty of public service to our customers. However, as you will all appreciate we are currently living through unprecedented times, and we would ask you all to bear with us and check our website and social media platforms for the latest service information.

Some reduction in service provision is inevitable however we are working with the Scottish Government, local authorities and stakeholders to keep the majority of our services running. Any decisions we take will be made with the best interests of all of our staff and our customers at heart, prioritising critical links to hospitals where possible.

Meantime we encourage all of our customers to follow the guidelines set out by the Scottish Government and the NHS. We all have a role to play, and I would like to thank you for your ongoing support and cooperation at this time.

Finally, on behalf of the Lothian group, I want to thank our emergency services, in particular those working in the NHS for their incredible effort under extreme pressure in such testing times.

We would encourage all of our customers to plan their travel by checking for the latest service information which will be available on our mobile app, website and social media channels.

Thank You
Nigel Serafini
Interim Managing Director, Lothian