The City of Edinburgh Council own and operate all digital On-Street Departure signs at bus stops across the city.
Every operator providing bus services in the Edinburgh area is eligible to provide departure information to the on-street departure signs at The City of Edinburgh Council’s discretion. Each operator assumes responsibility for the accuracy and quality of the information shown.
Lothian provide departure information for its services including Lothian Buses, Lothian Country, East Coast Buses, Airlink and Night Buses routes.
The information from Lothian is provided in real time and as timetabled departures. Journey disruption information is being rolled out to the on-street signs.
You can find details about the types of departure information now available in the tabs below.
Standard Departure Information
A real time departure will show the route number, destination and countdown to arrival.
On occasion the journey may not be tracked and we may not be able to display the real time information.
A timetabled departure will show route number, destination and the timetabled departure time.
Disruption Information
Lothian can now provide real time disruption information to the on-street departure signs.
There are many types of planned or unplanned disruptions which may affect a journey. Depending on the circumstances, the following information will be displayed (see menus below).
The service has been diverted away from your stop.
The journey will show DIVERTED and will not display a departure time or countdown time.
On occasion the journey may not be tracked and we may not be able to display the real time information.
A timetabled departure will show route number, destination and the timetabled departure time.
The service is diverted via your stop. While the service wouldn’t normally serve this stop, the departure will be displayed if the service is now planned to stop here.
The journey will show On Diversion and will alternate with the scheduled destination.
The service is diverted at some point between your stop and its scheduled destination.
The journey will show Route Diverted and will alternate with the scheduled destination.
The service is diverted at a point after your stop and will not complete its journey to the scheduled destination. You can think of this as a combination of Route Diverted and Part Route.
The journey will show Route Changed and will alternate with the new destination.
Additional Information
If you have any issues or questions relating to your journey, please speak with your driver who will be able to provide further details.
Please note that the City of Edinburgh Council system provides a 60-minute look ahead for real time journeys. Journeys due to depart beyond the 60-minute time horizon will be shown as timetabled departures.
Support
City of Edinburgh Council
If you have any issues relating to the maintenance of the on-street departure signs, please contact the City of Edinburgh Council.
Such issues could be no power, a blank display with no departures or only showing timetabled information for all journeys.
Lothian
If you have any issues relating to real time or timetabled information for an individual journey, please contact Lothian.