Our team is always happy to help, responding to questions and requests for information about the services we provide. And it’s not uncommon for customers to get in touch to say well done – that’s always good to hear. If you have a question, we’ll aim to get back to you with an answer as quickly as possible.
You can contact us by phone, email, get in touch via social media or write to us – whichever you prefer.
If you’re in the city and looking for timetables or travel information, pop into one of our Travelshops.
Lost an item on one of our buses? Make a lost property enquiry here.
We are here to help on all your favourite social media channels.
Monday to Friday, 0800 – 1800
Saturday & Sunday, 0830 – 1430
East Coast Buses
Write to us
Customer Services Department